Problem:

My database server [MySQL or PostgreSQL] is behind a firewall and my hosting provider restricts TCP/IP access to read survey results with Pronto Survey Analyzer. I can only connect with web tools to the database, like script and MyPHPAdmin

Solution:

You can retrieve the survey results using the HTTP protocol by connecting to the analyzer.php script provided with the survey.

analyzer.php can be located anywhere in your web server (it must be accesible from a web browser), and can even be in a password protected directory.

This will allow you to access survey results from Pronto Survey Analyzer without connecting to the database thru TCP/IP.