Field values are not written in the text file dump

Issue:

When the form is submitted the field values are not written in the text file dump.


How to solve:

- The dump file must have write permissions from the script:
If the file is not created, Forms to go will create it, but the directory needs write permissions.
If the file is created, check that has writting permissions.

If Forms To Go writes, but the fields are empty please refer to this article in our Knowledge Base:

"Success page works fine but it fails sending the email"

The cause might be related to the same problem.